All GB mainland orders placed before 16.00 are sent on next working day Courier service (subject to stock availability).
Products out of stock will be delivered later, (with no extra delivery charges) when available and we will endeavour to inform you of extended delays by phone or
email you to offer an alternative products if suitable. No alternative products will be suplied without your agreement. Any orders placed after 16.00
may not be despatched until the following day. Parcels are only despatched and delivered on weekdays so if you order an item on Friday after 16.00 then
it may not be despatched until Monday for delivery on Tuesday. Please note that during National Holiday periods orders may take an extra day to process.
All GB mainland orders will be include a postage and packaging charge of £5.95 (Ex VAT) that will be added at the time of order.
Extra charges may apply for orders from Northern Ireland, the Republic of Ireland, the Channel Islands, the Isle of Man and all International Orders.
Customers placing orders from certain Scottish Post Codes such as those beginning IV and AB should allow 1-2 extra working days for delivery.
Couriers usually deliver Monday to Friday between 09.00 and 18.00 and should post a card through the door if there is no one to sign for the parcel.
They will though usually leave the parcel with a neighbour. Please indicate if this would be okay in the special delivery instructions at the checkout.
If there is no one there to accept delivery, the courier will automatically try again the following day before returning the parcel to their local depot.
You will then have 2 weeks to collect your parcel before it's returned to us. Any items returned to us will incur a re-delivery charge.
This charge may vary depending on the size of the order. If you supply an incorrect postal code or incomplete address then there maybe a delay in
despatching your parcel or delivery of your parcel may not be possible. It is not the responsibility of droffice.co.uk to ensure that the address
is correct and we accept no responsibility for the loss or delay in delivery of your parcel if the address that you supplied is incorrect or incomplete.
For all International orders droffice.co.uk will e-mail you with the postage charge for the goods that you must agree to before we despatch your item.
Please note that orders to the Republic of Ireland, the Channel Island and the Isle of Man all count as International orders.
Orders to Northern Ireland may also incur an extra postage charge.